[Resolved] PVR Cinemas — multiple charges for ticket booking

 
3 Reviews
Pallavaram, Tamil Nadu, India
 Dineshkohur1988 on Feb 18, 2019
I tried booking a ticket in automated teller machine today and amount got deducted from my account but tickets were not printed. Theatres staff asked me to book new set of tickets so i ended up paying again. They didn't provide me any refund for this.

Location: pvr cinemas, grand gala mall, pallavaram, chennai
Date: 17-feb-2018
Movie and show: dhilluku duddu - 2 (3:20pm)
Complaint marked as Resolved Mar 22, 2019

Complaint Status


[Feb 18, 2019] PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
PVR Cinemas Customer Care's response, Feb 19, 2019
Dear Dineshkohur1988,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com so that we can assist you regarding this.

Regards,
Team PVR
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Hai am abhinaya sharma as i watched movie ALITA on 10th feb 2018.. in pvr garuda mall mysore
i forgot my wallet in theatre(Audi-03)
how to get mh wallet back.?
please help to get back my wallet
i also tried calling to pvr... bt not connected
my wallet is in red colour...
and it consist of some money also
please please help me ...
Even though I have not purchased ticket are visit pvr cinemas daily I am receiving sms that you purchased tickets and earned the points. I requested you to stop misuse of my mobile bearing no [protected].
PVR Cinemas Customer Care's response, Feb 28, 2019
Verified Support

Dear Madhukantha Nayaka,

We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR

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    PVR Cinemas - multiple charges for ticket booking