[Resolved]  PVR Cinemas — not allowed to watch the movie

Address:Pune, Maharashtra

Hi Team

We were entered into wrong screen for 5-10 mins and then realized, So after 10 mins we went to our actual show but they did not allowed us to enter for the show, we requested them many times but the person disrespected us and asked to purchase new tickets with the full price for the movie.

We need our money back or replacement tickets. I can provide the proof of purchase if it is required. My booking id is Booking ID WT2MXMC, I have booked my ticket from bookmyshow.
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Jul 19, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
PVR Cinemas Customer Care's response
Dear kashmishah,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
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PVR Cinemas Customer Care's response, Jun 19, 2018
Verified Support
Dear prathyush pradeep,

We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR

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