[Resolved]  PVR Cinemas — Offensive behaviour of ground staff

Address:781007
Website:Facebook, pvr cinemas

We were watching sultan at 1:40pm on 10/7/16 in guwahati, assam having two tickets b-22, 23. we showed the ticket to the ticket checker and he asked us to take our seats. at interval another ticket checker came and asked us to move to another place as he told us we were sitting at wrong seats, just when we were about to change our seats another ground staff named mr. chana borah was offensive in his behaviour and was ruthlessly asking us to get up and leave. he totally spoiled our time and enjoyment of the movie as i had to go out to write in the complaint book. i want strict action to b taken against such unprofessional employee hired by pvr and want my entire booking amount refunded to me.
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Aug 30, 2016
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2016
PVR Cinemas Customer Care's response
Dear Patron, We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance. Regards, Customer Care: PVR Cinemas
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Comments

Are we paying for the ads to watch or movie? You taking all the movie goers for granted. First of all u take premium money and then you make us wait at this late hour for 30 minutes for the second part. It is really frustrating. We need our money back. You can earn your share but we need our money. We have paid 600 for 2 tickets in our mulund.

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