[Resolved] PVR Cinemas — PVR Cinemas Card swiped for ticket purchase twice amount not refunded | |||||
My HDFC Debit card was swiped twice for amount of Rs.440 while purchasing tickets on 27/Nov/2016 at PVR Cinemas Arena Mahadevpura Banaglore. When i checked with the PVR staff they said it would be automatically refunded but as of now it hasn't been. Need your assistance in getting the same. Also attaching the screenshot of the transaction messages. Was this information helpful? | |||||
Jan 1, 2017 Complaint marked as Resolved PVR Cinemas customer support has been notified about the posted complaint. Verified Support Dec 01, 2016 PVR Cinemas Customer Care's response Dear Customer(bala0463), We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance. Regards, Team PVR | |||||
 2 Comments | |||||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
Kindly write to us at [protected]@hdfcbank.com with your debit card number, transaction and registered contact details mentioning reference Id TTU03121617 in the subject line. The concerned department will assist you.
-Natasha
HDFC Bank Customer Assistance
We regret for the inconvenience caused to you.
Kindly write to us at [protected]@hdfcbank.com with your debit card number, transaction and registered contact details mentioning reference Id TTU03121617 in the subject line. The concerned department will assist you.
-Natasha
HDFC Bank Customer Assistance
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
33%
Complaints
2430
Pending
0
Resolved
787
View all PVR Cinemas contact information
We request you to please share your Mobile Number & Email ID on [email protected] for further assistance.
Regards,
Team PVR