[Resolved]  PVR Cinemas — pvr cinemas compulsory food voucher sold

Address:Flames Cinema, Ludhiana, Ludhiana, Punjab, 141010

Dear Sir

I went to PVR Cinemas(FLAMES in Ludhiana, Punjab) Yesterday along with my Family for the show of Punjabi Movie ‘Rab da Radio 2’. To my great Surprise, at ticket window, Executive Charged me Rs. 125 per ticket instead of regular price of 63.50. When I asked him the reason, he said there are Compulsory Food Coupons worth Rs. 75 along with Each ticket. So for 4 tickets I had to pay him Rs. 500 instead of 254. So, he nearly charged me twice.

I repeatedly told him that I don’t need those coupons, as it is just useless to buy a Burger for Rs. 200 there, which is easily available in Market for Rs. 50. But he said it is Compulsory.

I have checked all norms and other forums Online, There is no way, PVR can sell these Coupons Compulsorily.

Please tell me why are your executives are charging this money? Who is managing this? They are clearly looting people with money.
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May 21, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Apr 17, 2019
Updated by adsahuja
Amandeep Singh
Verified Support
Apr 19, 2019
PVR Cinemas Customer Care's response
Dear adsahuja,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com. We'll surely assist you with this.

Team PVR
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