[Resolved] PVR Cinemas — pvr cinemas website

SAG Sagayanathan

from Pune, Maharashtra

Address:

411048

My booking id is cmpp[protected]. Booked this ticket today morning and want to cancel. However, the app and website keeps popping "try again later" when cancel ticket button is pressed. I have spoken to the call center who said send an email with screen shots to [protected]@pvrcinemas.com which i did but no response.

Also posted messages on fb and tweeted though no response.

Kindly look into this as i do not want to loose money.

+2 photos

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Mar 25, 2019

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

PVR Cinemas Customer Care's response Dear SAG Sagayanathan,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com. We'll surely assist you regarding this.

Regards,
Team PVR

Feb 27, 2019

Updated by SAG Sagayanathan I have sent an email and spoke to an agent at PVR call center. I am sending this email again to feedback and look forward to resolution.

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Comments

Mahi8008

from Mohan, Uttar Pradesh

Kanpur ke south x mall me ticket ke sath forsfuly combo gives to us so bad servis

Mahi8008's reply, Feb 16, 2019

760rs ke ticket 1300rs ke ..

PVR Cinemas Customer Care's response, Feb 22, 2019

Verified Support

Dear Mahi8008,

Apologies for the unpleasant experience. We request you to share your contact number and email ID on [email protected] so that we can look into this.

Regards,
Team PVR