[Resolved]  PVR Cinemas — pvr hygiene. rat in my seat

I booked tickets for uri movie in pvr forum mall kormangala. I booked the last recliner seat. I was watching the movie and completly lost in it. But all of sudden rat came over my face and scratched my face. I was petrified. Initially i didn't understand what it was. I screamed out if fear. Then i realized it was a rat. I felt horribly. I complained about this to manager, but he seemed least bothered. Such a low standard of pvr is really dissapointing. I think i will never go to pvr forum again