PVR Cinemas — ref. to not selling lower rate tickets

Address: Nagpur, Maharashtra, 440015

Hi team,
This is the 3rd time i faced this issue with pvr cinemas, eternity mall, nagpur which denies lower class tickets while their complete availability stating it is full. The issue usually happens when you reach to theatre directly at weekdays specially for last shows. The tickets went vanished from all apps as movie time reaches and you dont have any other options apart from buying it at counter.
After purchasing higher amount tickets, when we reach to screen, it was observed that all tickets at lower class is almost empty.
Request to take serious action against this customet fraud.