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[Resolved]  PVR Cinemas — refund my amount

Address:110021

I was trying to book my tickets on the pvr cinema app on the date 30th october 2017 that was monday, at 11:00 p. M show in pvr sangam south delhi. The transaction has been made from my account of 298 rupees (I had applied a star code) but the tickets were not generated and nor i have received any message from the pvr. I have complained twice already. Also the customer care number is busy since i have been trying in last 2 days.
I want to get my amount back in my account as soon as possible.
Kindly look into the matter as soon as possible.
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Dec 4, 2017
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2017
PVR Cinemas Customer Care's response Dear Layshree Thakur,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Nov 05, 2017
Sreekanth 3595's response Please refund immediately to my amount
Complaint comments 
1 Comment

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Comments

Sir, my email is [protected]@gmail.com phone number [protected], last night 10:40 pm IAM booking Garuda Vega movie in pvr punjagutta Hyderabad, my amount was detected on phone pay, my transaction I'd is P1711040957208927843280 . But ticket C10 is not booking . Failed . So could you please give back my amount refund immediately

Reply
PVR Cinemas Customer Care's response, Nov 7, 2017
Verified Support
Dear Sreekanth 3595,

Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR

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