[Resolved]  PVR Cinemas — regarding deduction in cancellation fee by pvr cinemas

My booking id : bare[protected]
Mob num : [protected]

I have booked 5 tickets (Instead of 4 tickets) (F9, f16, f17, f18, f19) on 11th oct 2018 for the movie aravinda sametha for 12th oct 2018, 10:00 pm show. I have paid total of rs. 1494.80/- which includes 5 tickets fee - rs 1280/-, conveyance - rs 160/-,
Gst - 44.80/- and donation - 10/-.
I tried to cancel 5th ticket from pvr app, but all the 5 tickets were cancelled which was not shown during cancellation. I got to know that all 5 tickets were cancelled only after i have received a message mentioning i will get a refund of rs. 960/-. The points to be noted:
1. First thing i expected which i clicked on cancel was it will prompt for number of tickets to be cancelled. But, it didn't.
2. Secondly, i expected that i will be refunded atleast my actual ticket cost i. E., rs.1280/- after deducting my conveyance fee and gst.

Ticket cost break up is as follows:
Ticket price : rs 1000/-,
[protected]@14% - rs 140/-,
Cgst - rs 140/-
Total - rs 1280/-

After cancellation i booked the same 4 seats (F16, f17, f18, f19) again by paying [protected]@14%, [protected]@14% twice.

I paid sgst, cgst twice for booking the same seats and once for cancelling the seats.in total i have paid sgst & cgst thrice on the same seats.
I need a proper detailed explanation on how sgst and cgst are calculated and i would like you to refund my actual ticket cost i. E., rs.1280/-.