[Resolved]  PVR Cinemas — road accident

Address:

U1 - 206, Astro Rosewood Regency, Sarjapur Road, Kaikondrahalli, Near St. Peter's school, 560035

Hi,
I purchased 7 tickets for "how to train your dragon" for 2nd morning 10.45 show in vr mall, benguluru. But due to road accident, it took me 2 and half hours to reach the mall and i live in sarjapur road. Normally it takes 45 min to 1 hour with usual traffic. I paid 1096 rupees for 7 tickets. I was able to reach the theatre only at 11.40 am for 10.45 show. I have a membership as well. I asked the counter staff either for half refund or for rescheduling the show if it is not housefull. None of it was accepted.

So i am writing this mail to do something about it. Even though i started from my home very early, it is not my mistake to reach the theatre on time. And if it is only for 2 or 3 tickets, i would have left it as my bad day. But paying for 7 tickets and not getting any refund is really upsetting. Definitely you should be having exceptions on this kind of situations.

My booking id: wm8qbgt

Hope i get a proper solution for the above said issue.

Regards,
Vinu