I had been to a movie at pvr elements mall (How to train your dragon 3) and in the interval was served stale popcorn. When i raised a complaint the manager omar told me he would come back with a response and apology but till date never showed up. How can one sell pop corn with such high prices and stale. Don’t u care for well being of your customer. Is money making so important than the health of a human. This whole argument also made me miss my movie.
I have a video of the same and will upload it on social media to inform others how pvr cares less about customers well-being and is just about making money. They are not even apologetic.
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Apr 28, 2019
Complaint marked as Resolved
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2019
PVR Cinemas Customer Care's response Dear Alan19,
We request you to share your contact number and email ID on [protected]@pvrcinemas.com. We'll surely assist you with this.
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