PVR Cinemas — Ticker/ Amount deducted

HI
on 7th Feb i payed monster hunter ticket by Google pay in Mangalore Forum evening show. Amount got deducted but ticket did not reflect in PVR application. when i enqired with PVR employee they told amount will be refunded within 7 working days.Till now i have not got refund . Please check . They gave 2 employee number both not responding Vinith [protected] and Chandra Sheaker [protected].
Amount deducted 148
My Mobile number [protected]