[Resolved] PVR Cinemas — tickets booked by me were allocated to someone else | |||
I had booked movie tickets on 29 july at pvr, city one mall, pimpri, pune in person for 1st aug 3:20pm show. When i went to watch the movie on 1st aug, same seats were allocated to someone else. When i enquired staff of pvr, i was told there was some change in price and they changed my seats. I confronted but their staff was adamant and did not even accept their mistake nor apologize. Highly dissatisfied with this. Was this information helpful? | |||
Sep 2, 2018 Complaint marked as Resolved PVR Cinemas customer support has been notified about the posted complaint. Verified Support Aug 02, 2018 PVR Cinemas Customer Care's response Dear Supriya Purohit, We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance. Regards, Team PVR | |||
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PS: its not a failed transaction.
Show date: 18th aug 2018 10.05 am
Show: MA : fallout
Where: pvr cinemas rajkumar road Bangalore
Payment through: Paytm
We request you to share your contact number and email ID on [email protected] for further assistance.
Regards,
Team PVR