[Resolved] PVR Cinemas — unprofessional service in the ticket counter

Basu1234

from Delhi, Delhi

Address:

Howrah, West Bengal, 711101

In the last four occasions my experience has been horrible. Unprofessional staff, without any training are kept in the counter. They take enormous time in issuing the tickets and reluctant to return the change. Communication skills are poor and last but not the least bothered to open more than two counter although in case of large queue. When tickets are issued at premium prices the service is also expected to be the same.

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May 23, 2019

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2019

PVR Cinemas Customer Care's response Dear Basu1234,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR