[Resolved]  PVR Cinemas — Voucher code used but didn't get tickets

Address:Mumbai City, Maharashtra, 400061
Website:Pvr cinemas app

I used my nearbuy voucher code on pvr app but the tickets didn't get booked.
Now when I'm trying to book using the same voucher code..It says'used already' and not accepting the code.
Please solve the problem ASAP since I want to book tickets for tomorrow.
The app says to wait for half an hour before re booking but I waited for more than an hour. .still is giving the same message.
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Jan 11, 2017
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2016
PVR Cinemas Customer Care's response
Dear Customer(Rekhaa Agarwal Mehra),

We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

From 30 minutes movie has not been started..no video is available and the mangar Mr.unni is not even talking to the public. We are sitting and waiting after paying our tickets for watching black screen

PVR Cinemas Customer Care's response, Jan 11, 2017
Verified Support
Dear Dhananjai bajpai,

We request you to please share your Mobile Number & Email ID on [email protected] for further assistance.

Regards,
Team PVR

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