I am writing to lodge a formal complaint regarding the delayed delivery of my checked baggage on flight QR528 from Doha to Chennai on February 23rd, 2023. Despite dropping off my baggage early at the counter in Doha, I did not receive any updates on the status of my baggage until the following day, which caused me significant inconvenience and distress.
The delay in delivering my baggage resulted in additional expenses as I had already arranged transportation to pick me up from the airport. I had to reschedule the pickup and incurred extra expenses due to the delay, which is unacceptable.
Moreover, I had to wait at the Chennai airport for an extended period of time, exceeding the travel time from Doha to Chennai, causing frustration and stress during my travel.
I would like to request a thorough investigation into this matter and a detailed explanation for the delay in delivering my baggage. Additionally, I would like to request appropriate compensation for the inconvenience caused, in line with the airline's policy for such situations.
I have attached a copy of my ticket and baggage claim form for your reference. I expect a prompt response to my complaint and request, and I am happy to provide any further information or clarification as necessary.
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