[Resolved] Qnet — delay in refund - I requested for urgent

Sumit171285

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal, 700035

I have requested for urgent refund, and they said many times that they have prioritized my refund, but still not getting my refund in my bank account. If anything happens with my family then responsible would be qnet and it's customer service. I am running out of my savings. But these people are not understanding my problems and delaying it. My ir id - in626576

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Sep 19, 2019

Complaint marked as Resolved

QNET customer support has been notified about the posted complaint.

Aug 31, 2019

Updated by Sumit171285 I had applied for my refund on 4th august. On 14th august qnet says they will refund within 30 days which was not at all acceptable while other e-commerce sites are giving refund immediately. I requested for urgent refund for my loan repayment, since then i only receiving notifications that my refund is under process and will be credited into my bank account shortly. But still waiting, and i am sure that they will reply same in my this complaint also. I feel they are not robots, they are also human being, and should understand people's problem. I am totally loaned now, untill i get my refund i can't understand what should i do? So kindly refund amount in my bank account within 2 days. Ir id - in626576

Sep 02, 2019

Updated by Sumit171285 Dear Qnet Team, what actually do you want?? This has been become my regular job to giving reminder to you. First I have requested to refund Urgently to repay my personal loan. You didn't. Now, I am running out of my all savings, mortgaged my insurance policy, now planning to break my FD. Next what do you want, I mortgage my house?, and next? Credit my refund in my bank account at the earliest. My ir id - IN626576

Sep 03, 2019

Updated by Sumit171285 REMINDER AS ON 03rd SEPTEMBER

Verified Support

Sep 04, 2019

QNET Customer Care's response Dear Sumit,

We have checked internally about your issue. As communicated by the concerned team, Your refund is under process and will credited to your bank account shortly.

Thanks.

Sep 04, 2019

Updated by Sumit171285 Dear Qnet Team,
I am receiving same reply from you since 14th August. But not receiving my refund.

Sep 06, 2019

Updated by Sumit171285 STILL WAITING, I HAVE TO MOVE TO CONSUMER COURT.

Sep 13, 2019

Updated by Sumit171285 Still waiting

Sep 13, 2019

Updated by Sumit171285 Another day has gone, and another weekend came, and another time I was told that my case has been escalated and will be credited shortly.
I don't know how many more days to follow-up. I am literally begging to you for my own money even in a tough time.
By the way, again an waiting for next week. Getting hopeless and helpless with Qnet policy.