Qnet — qnet ir's cheated on me

One of my friend called me and asked me to join a business. I gone for loan and joined the given her as she asked as start-up amount.
She even not provided correct information about the company nad work. Later i come to know that i got cheated and she said if i want to get my money back i will have to do same with my friends. However i contacted support to refund my money but they are saying that i am requesting refund after breaching sla. Then o come to know that she purchased some product on behalf of me and provided me details after sla.
I want my money back asap as i don't want to cheat my friends.