Quality Mobile Store — didn't deliver product and charged too many charges

Address:Lucknow, Uttar Pradesh, 142001
Website:qualitymobilestore.com

I am suresh suthar from vadodara, gujarat, india. I ordered a dji spark with fly more combo worth inr 11000 /- via whatsapp number[protected]. And they provided website http://qualitymobilestore.com and i did payment of 5500 in advanced and other on delivery. He provided tracking number awb-1000129 for website http://daydreamslogs.com, and also provided bill for advanced. Product successfully despatched. After few hours they charges custom duties and octroi charge and local duty, insurance charge and other of 6100 first i paid then, 6800 +9050+12050+20000+29500. Totally 89000 inr. Now he told it will deliver in hour, package tracking shows that its in my city but i didn't received anything. Now he is not picking up call or whatsapp. I have every proofs. Please i want justice, i borrowed money from others. He also conned other people, those i have checkes tracking number awb-100108, 1000124 and many.
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Dec 15, 2018
Updated by Sureshsuthar
Provided banking details by seller.

Banking information
===============
Current Account
SBI BANK
mhod Hasin khan
acc n. [protected]
ifsc code sbin0004449
Pan n. Fnvpk6245j

Note: immediately after payment, you send the screenshot of payment for confirmation.

Hello Mr Suresh suthar

Thanks for the swift response

Below is the bank details for payment

SBI bank
Asif siddiqe
a/c-[protected]
Isf- sbin0001488
Pan- gtmps4375f

Awaiting your swift update, as we have less time for clearance and
delivery

REGARDS
Day Dreams Logs
Complaint comments 

Comments

Now I am not sure if this is the exact same person or team but I was looking to get a drone and found someone on OLX who was selling a drone. The location mentioned was same as mine. When I messaged him he told me that they are a company based out of Lucknow. I now got a little apprehensive since this would not be a face to face deal and hence there would be chances of me losing my money if I paid in advance.
I tried to probe and find a way out. I asked for a sample video from the drone. He sent me a video of a parcel of 5-6 drones being taken out of a box.
I asked how would the transaction be made and I was told that I would have to pay half the amount in advance and the rest once I receive the order.
I asked if I could arrange for someone to pick up the drone from their office in Lucknow to which I was told that they were an online site and did not have a physical office I could have someone visit.
I asked for the link of the website and was provided this link - https://qualitymobilestore.com.

On this site there are a lot of great products, however, the payment method is really weird. Text from the site is mentioned below.

Direct bank transfer
Make your payment directly into our bank . Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.

I honestly did not doubt the site and went through with it but could not find any account details to transfer the amount to.
So I went to the chat option on the site and tried to get help but no one ever got back to me. I waited for only about 6 mins.

I then started searching to see if anyone else had come across this website coz I knew that I'm not the only guy who would like to get his hands on a drone.
That's when I found this site. I'll share any further updates to this incident whenever possible.

Thanks M
Its a con site. I checked the site, the logistics site day dream logs is just a free wordpress template and the content is also not changed. See the screenshots.You can see it on other parts of the site (FAQ link) "Lorem ipsum" .As a web developer myself i could see its basically a high-tech con team which fakes your whole buying process by even providing you a tracking no on their dummy site. The owner says his store is in some mall in Lucknow, i m sure they are not even in Lucknow, who knows. Secondly, you should have been careful, just see those prices, its ridiculously cheap, 11000₹ for spark? Dji tello drone is around 15K, do the math, even less than the official US prices . Too good of a offer to be a legitimate one. You should file a FIR againts them, guess you have the whatsapp conversation. Stay away from this kind of cheap deals. Try to buy this things from a local dealer, preferably offline. This is the reason this items have high prices on amazon, flipkart, cause they will take the full responsibility incase anything happens from payment to shipping your item. Goodluck

qualitymobilestore.com is an online fraud company. I placed an online order with them for a Bose soundbar and paid half of the price as advance payment. Got the website details from an agent who posted an Ad in quikr.com. I contacted the agent (Mr Gupta - Not sure its his real name) through his WhatsApp number and he advised to place the order in their website (qualitymobilestore.com). Then i contacted their online chat support to get more details about the product, price, warranty, shipping and delivery information before placing the order. The agreement was the remaining amount will be paid after product delivery and the product will be delivered in 2-3 days. The payment was done by online transfer to their SBI account (RAMFAL SAKET, SB/AC. NO.[protected] SBI, BRANCH, MANGAWA IFSC- SBIN0016746). I got the invoice from their email address([protected]@qualitymobilestore.com) and i send the payment confirmation by replying to the same address.
I waited for 3 days and product was not delivered. Their online chat support stopped responding to my queries and the contact numbers given in their website are not reachable. Then i contacted the WhatsApp agent and he said the package is at Telangana customs and i have to immediately pay Rs 6889 to release the product. He gave me tracking details and i made the payment to the new account details (Adedeji O. Adediwura, Acc: [protected], Ifsc: SBIN0004279, Branch: Annanagar, SBI BANK) he gave. That day evening, another guy named Praveen contacted me from his WhatsApp number and told me to pay Rs 8, 900 as CVD charges. Then i realized its an online fraud and they are stealing my money using fake websites, fake address and contact numbers. So i didn’t pay any extra money. They don’t have active phone numbers to speak with. I did some research online and found that they cheated a lot of people. I already started the legal process against them and reported the crime to appropriate authorities to investigate. I strongly recommend all victims to file a complaint with cyber police cell and consumer court.

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    Lucknow
    Uttar Pradesh
    India
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