[Resolved]  Quick Heal Technologies Pvt Ltd — Anti virus product

Website:

www.quickheal.com

23 may 2017
Quick heal anti virus:
I am a customer of qh for the last four years.
My present license is valid until june 13, 2017.
But every time i try to carry out a full system scan, it says “scan could not be done. Please contact qh technical support for further details.”
Yesterday, ie. 22 may 2017 i contacted their technical support and one ms. Chaitali attended to me. Ms. Chaitali did not tell her name
Audibly and i had to ask her as much as three or four times. From the beginning ms. Chaitali was very unfriendly and ms. Chaitali did not
Do my job. Half way through ms. Chaitali hung the phone on me. As my computer is under threat, i tried to contact them again.
I held on to my phone for more than 16 minutes and their recorded message that “all their execs were busy at the moment please hold on soon somebody will attend your call” was going on. When my patience, worn out i hung the phone.
Ms. Chaitali was very rude, impolite, uncouth and was not at all friendly. I repeatedly informed her that i am a very senior citizen and that i am not a technocrat
And so i need to be explained in common parlance/language and that i don’t understand technical words/usages/terminologies. But ms. Chaitali would not
Listen and did not help me at all. My computer is still under threat! And my qh license is valid for next 21 days!