[Resolved]  Quick Heal Technologies Pvt Ltd — unable to re-register quick heal antivirus after macos repair

Address:

Pune, Maharashtra

I had purchased quick heal total security (Mac) on 24-aug-2018 for 3 years. I had successfully activated my product after purchase. 2-3 months back, there was some technical issue in my mac laptop and it was repaired. There was some component change in my laptop as well as operating system reinstallation. After reinstalling my os, i have installed latest version of quick heal and i tried to re-activate my product again. But i was not able to activate my product and getting error-. I had raised this issue to quick heal on 11-may-2019 (Ticket#541002) but its still not resolved. I have contacted them multiple times to quick heal support team but they are not able to resolve my issue. Multiple times they have remotely connected my system and tried to resolve it but it was not resolved. At last they have collected error logs from my system and told me that they will contact me again with the solution within 2-3 days. It been 3 months and i didn't get any call from them yet. Multiple times i had sent reminder to them on this but i am not getting response from them. They are closing the ticket without any resolution. Two times i have reopened this ticket but they are closing it without solution. I am facing very poor service from them and not getting proper response and solution. Please help me to resolve this issue.