[Resolved]  Quikr — a phone I booked through quikr

I recently booked a phone from quikr ad id:[protected] and during the whole process, the seller had written in the description of the product that it was scratch and dent free and in excellent condition. After 12hrs i purchased the phone, he changed it to the phone having some complaint with its right soft key. I was not informed about this before i bought it and i also have the screenshot of the product saying it was in good condition before he changed it. I would like to cancel my order and have the money refunded.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 28, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Quikr Customer Care's response
Hi Athul, inconvenience caused is regretted. We shall check and do the needful ASAP. Thank you
Complaint comments 

Comments

Athul Kris, quikr will not listen to any complaints.
See my complaint that i filed to quikr
https://www.consumercomplaints.inquikr-vehicle-ownership-transfer-not-done-from-7-months-and-also-my-originals-are-sto...quikr-c1933080

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5422
    Pending
    523
    Resolved
    4268
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information