[Resolved] Quikr — Ad ID:[protected]

dhira49

from Mumbai, Maharashtra

Address:	560017
Website:	bangalore.quikr.com

I ordered the items in the captioned ad on 17th February and the order was suppose to be delivered on 19th February but it did not deliver.
I received the call from Quikr delivery team and those guys told me that it will be delivered on 22nd (Monday) between 8pm to 10pm, but I received the call from delivery guys in the morning on Monday at 9:30 am for delivery, but I was not available as I was in the office and also I was not expecting delivery in the morning because I was informed that the product will be delivered between 8pm to 10pm in the evening.

After several follow ups with delivery and customer care team, I have not received any response and I don't know when my product will be delivered. This is the first time I bought something from Quikr and it has been horrible experience as of now. Also the customer care team is really the worst among all the businesses in India, they are really unfriendly and unhelpful. I have also dropped a mail to [protected]@quikr.com (Ticket No:[protected]). Please help in getting my product delivered today, because I stay alone and cannot wait everyday for delivery because of other career-related commitments.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2016

Quikr Customer Care's response Dear Mr. Dhiraj, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. Please write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr