[Resolved] Quikr — Ad id:[protected] Not receiving call to schedule delivery

G Lakshmi Ramya

from Mumbai, Maharashtra

Address:	400708
Website:	Quikr

I have made online payment full amount for above Ad on Feb 27th and opted of free delivery option thinking for max 1 to 2 days to reach. I was told that it will be delivered by 28th before 1 pm. They told that i will be recieving call from delivery team to schedule the timings. But did not recieve till 9:20am. Even after many calls to customer care I didnot recieve the info needed.I kindly request you to address this...I need the product urgently.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Feb 29, 2016

Quikr Customer Care's response Dear Lakshmi, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr