[Resolved] Quikr — Ad_id[protected] sofa cum bed | |||||
I have sold one sofa cum bed in quickr and it is deliered to buyer successfully. Ad_id[protected]. And quikr has given me 2 options for getting payment, i selected urban ladder vouchers. I have not received any vouchers on my email id yet. I contacted quikr dorstep customer care and as per them, payment has not been initiated and when i told them i have opted for urban ladder vouchers, that person told me they are not aware and they are waiting for my bank account details. Daily i am calling quikr and daily i am getting new responses, today i got to know i have received urban ladder vouchers on 26th only, this is ridiculous Quikr team stopped replying to my emaila, and now they updated in their system suddenly thatthey have sent the vouchers to my email id on 26th only. Yesterday one customer support person (Rpavan) told me that just now we have initiated your urban ladder voucher and today other person (Arif) told me long back on 26th only we have provided the urban ladder vouchers. Was this information helpful? | |||||
May 31, 2017 Complaint marked as Resolved Thanks to Ms Anamika & Mr Syed, issue is resolved now and received my Urban Ladder Vouchers. Quikr customer support has been notified about the posted complaint. Verified Support May 30, 2017 Quikr Customer Care's response Hi Neha, We are sorry to hear that. We have escalated your issue and our support teams shall reach out to you shortly. Thank you
Verified Support May 31, 2017 Quikr Customer Care's response Hi Neha, We are pleased to hear that. Thank you
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