[Resolved] Quikr — Amount not paid for the product sold

muralikrishnnaa

from Bengaluru, Karnataka

Address:	600073
Website:	www.quikr.com

I have posted an Ad for selling my old Samsung TV (ad.[protected] posted on Feb '14. I got a deal for Rs.5000 on Feb 18. Same day pickup and delivery has been done. Amount was also paid by the Buyer to Quikr on the same day (Feb 18).
The amount which was to be deposited in my account (So called transaction triggering) has not been done. and on 23rd feb, I got a message from "IX- QuikrE" Stating the amount of Rs.1000.00 transfer has been initiated..
each time when I called to Chennai helpdesk and some one picks up and Says the Account dept. Person is not in his seat.
Got irritated and Called to All india helpdesk and have been informed that the message triggered was incorrect and Have been asked to wait for a day to get the amount in my account.
Follwing up on the next day I have been asked to send a screenprint of my account stmt (I dunno wat to prove to them) I did that too.. Till now (29-02) I didn't get my amount in my account.
Kindly sume one out there help me out with a lawyer (in Chennai) as I don't want to leave this cheats just like that.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2016

Quikr Customer Care's response Dear Murali, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr