[Resolved]  Quikr — Buyer of washing machine

Address:Hyderabad, Andhra Pradesh, 500056
Website:www.quikr.com

I am a buyer, made payment for a washing machine on 21st Apr 2016 (Thursday) from Quikr. According to Quikr delivery should be done within 1-2 Days within Hyderabad. Its been 8 Days i didnt get my product delivered. Called customer care everyday 2-5 Times daily. When ever Tried raise complain they keep on hold or disconnect the call. They called me once on 26th April (i couldn't pick the call) they didnt call back again. and now they cancelled my delivery. I am not informed about the cancellation. When I called customer care they gave the information.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2016
Quikr Customer Care's response
Dear Sangeetha, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    5422
    Pending
    523
    Resolved
    4267
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information