[Resolved] Quikr — Buyer of washing machine | |||||
I am a buyer, made payment for a washing machine on 21st Apr 2016 (Thursday) from Quikr. According to Quikr delivery should be done within 1-2 Days within Hyderabad. Its been 8 Days i didnt get my product delivered. Called customer care everyday 2-5 Times daily. When ever Tried raise complain they keep on hold or disconnect the call. They called me once on 26th April (i couldn't pick the call) they didnt call back again. and now they cancelled my delivery. I am not informed about the cancellation. When I called customer care they gave the information. Was this information helpful? | |||||
Complaint marked as Resolved
Quikr customer support has been notified about the posted complaint. Verified Support Apr 29, 2016 Quikr Customer Care's response Dear Sangeetha,
We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again.
We care,
Team Quikr
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