[Resolved] Quikr — [cheated by quikr] was asked to pay rs. 950, was assured i will get offers worth more than rs. 20k, but never happened | |
Incident date: nov 27, 2017 My quikr registered email id: [protected]@gmail.com Concerned quikr ad link: https://www.quikr.com/electronics-appliances/42-inch-tv-like-brand-new-supports-hd-settop-box-and-sup...⇄ Incident description: Date: nov 27, 2017. I placed a quikr ad to sell my tv at a price of rs. 16, 000. I made a payment of rs. 333 (Proof attached) to make it premium. Shortly, after this i got a call from mr. Ravi ([protected]) from quikr. If i pay additional rs 950, he assured me that my ad will be put under verified section and i will get offers with minimum starting price of rs. 20, 000 (More offer price as verified offers give buyers with 6 months warranty, thats what he said). I was happy with this, and i paid the amount soon after the call (Proof attached). He also assured me that he will always be a call away, incase i need any more help until my tv gets sold. I patiently waited for few days for my ad to get upgraded to verified section. Grievance: After waiting patiently for 4 days, on 1st dec, i realized i was cheated. My offer was not put under verified section, nor did i get any offers more than the assured amount of rs. 20, 000. I was getting offers lesser than 12k. I have got the following offer prices so far - rs. 8k, 9k, 10k, 11k, 12k as of 10 dec (15 days since the date of incident). I tried calling mr. Ravi many times in this duration of more than 2 weeks, but he never picked up my call (Attached proof of my call history with him). I also called[protected]On 7 dec) and talked to quikr customer care executive, where he assured me i would get a call back from quikr, but i never got any call. You can verify the same, i have called it from my registered mobile number. Summary: Total amount i spent: rs. 333 + rs. 950 = rs. 1283 Services assured, but not delivered: buyers, with minimum buy offers of rs. 20, 000 How i feel: cheated, harrased, waste of my hard earned money in ads, waste of my precious time in followup Was this information helpful? | |
Jan 19, 2018 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Dec 19, 2017 Quikr Customer Care's response Hi, We are sorry to hear that. We have escalated your issue and our support team shall address your concern at the earliest. Thank you
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