[Resolved]  Quikr — Claim of free pickup & delivery - in return takes your blood/peace of mind

Address:	Bangalore, Karnataka, 560037
Website:	www.quikr.com

Placed an Ad - Ad ID[protected].
# Scheduled a pickup with atleast 3 people as the item is heavy on Saturday 2nd Apr 10-1.
# Coordinated the pickup after several calls with the local truck, the Truck people made me wait the whole day and reached in the evening with just two thin people and said they cannot move the material as they require one more person (in addition to me). They do not want to pick it up.
# Rescheduled the pickup for Sunday morning between 10-1. I live in an apartment where they will not allow moving materials on Sunday - so I had to take special permission for this to accomodate the request from the buyer. But they will not allow after 4pm.
# Now noone showed up till 5:15pm, and they call at at 5:15 saying they are near Marthahalli (10 kms from my place) and said they will reach in 30 minutes. Obviously I have no choice but to say the apartment will not allow you now inside.
# Scheduled it for Monday morning 9:00-9:30. But they never came or called till 10:30. Someone called from the call center at 2:00pm and 'they can't speak proper english' when asked for Seniors/Supervisor they said they have gone for lunch and will call back. It never happend later that day.
# Next day I hear from the buyer that the order is cancelled. Buyer is obviously frustrated having made so many calls, having transferred the money earlier and waiting for so long. I am frustrated with the whole experience and unprofessional behavior with automatic cancellation of the order.

Now, Quikr enjoys the money for 15 days and claims to have initiated the refund. This is quite a despicable experience and having using things like craiglist this is something I would never venture again.

Signing off from Quikr as a pizzed off customer. All the best guys.