[Resolved]  Quikr — complain about quikr post payment services and fake promises of lead generation

Address:700124

This Complain is regarding quickr Business development officers and their post payment services. In this month ( September 2017) I posted a free ad on quickr after one day I receive a call from Mr. Rahul Ranjan one of the BDO's of quickr he told me that quickr will help you to fulfil your target and we have several filtration Process so that you can get more and more leads and fulfil your requirement, So after a healthy conversation with this person I decided to give it a try with quickr services so on 9th of september 2017 ( Saturday) I made the payment for their premium ad services and waited for the leads from that day onwards. After Two days when I found no leads generated into my account I decide to call that person with whom I had a conversation (Mr. Rahul Ranjan) but he didn't response to the call, I thought that might be he is busy so waited for his response but this person didn't call back so next day again I tried to reach him over phone two, three time but he disconnected the call. So I decided to lodge a complain regarding the same. I called their Customer care and had a conversation with Mr. Gaurav regarding the issue he told me that my senior person will call you for further details, in the evening around 6.15, a lady call me her name is Ms. Lata and she ask me about the problem, after listening to the entire problem she give me assurance that she will get back to me but she didn't call back and now today on[protected] I again call quickr customer service for enquiring about my complain this time I had a conversation with ms.Aasleen and she told me sir I am arranging a call from Ms. lata with whom you had a conversation so I waited the entire day long but no one call me. So finally I decided to put this issue on consumer complaints so that this online service providers should get a lesson for cheating peoples.
I am sharing the contact number of Mr. Rahul ranjan [protected] for reference.
Quickr should definitely answer for this kind of poor services, they are directly playing with the trust factor of the people. Because of them I am now standing in a stake position where not a single lead generated in 7 days till date.
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Oct 20, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
Quikr Customer Care's response
Hi, We regret the dismay caused. Kindly let us know your registered contact number and we shall look into it. Thank you
Sep 26, 2017
Updated by sribas47
It's being 1 week still I didn't receive any response from quicker.I have raised a ticket as well by mail but no response from quickr
Sep 26, 2017
Updated by sribas47
My registered contact number is [protected] call me anytime I am just waiting for a call from your side
Sep 26, 2017
Updated by sribas47
See the screenshot of the ticket number also see at what day it was send and as per your mail it is mentioned that the problem will get resolve within 24 hrs but still I did not received any input

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