[Resolved]  Quikr — complaint - quikr india bikes - misuse of my bike

Address:

560076

Is it surprising to see a corporate like quikr deals on complaints in such a way. Neither these mails are reverted nor there is any call from nodal officers towards resolution of the concern raised through this compliant number 746106 raised on 28.04.2019.
One of your sales executive / representative mr. Sameer, who is known to me had taken my bajaj avenger bearing no. Ka04 hp 9352, as i wished to sell my bajaj avenger. Said executive is working with quikr as i knew from past one year. Hence, i had handed over him the vehicle and he took over all the documents also from my end, he also confirmed me that he would be selling the same through quikr.
Later, even after a month vehicle was not sold then i enquired your outlet executive at hebbal. Mr. Mahesh on 26.11.2018 and he confirmed that vehicle is standing there from nearly a month. Instantly, i visitited that office wherein mr. Sameer was also present at that time and i saw the vehicle in your outlet on 26.11.2018. I had a sigh of relief and satisfaction as my vehicle was standing in quikr, as i had an element of doubt on mr. Sameer.
After two to three months mr. Sameer just confirmed me my vehicle is not getting disposed as it is in very bad condition. I happen to visiti your quikr office again on 28.04.2019. I found my vehicle is not there and when i called mr. Sameer, he told me vehicle was in very bad condition and he has taken it for repair to his friend’s place. When i happened to enquire with him furiously and told him i will go to police, he started abusing me with bad words and asked me to go anywhere and do whatever i want.
Later i received calls from unknown person asking me to settle it outside and not go the sameer’s office. Whenever, i happened to call quikr, immediately i get call from that person and on 29.04.2019, when i visited quikr office at manyata tech park, immediately after leaving i got a call from that person, when i did not attend his calls, there were strange messages from his end to have talks and get settle this matter outside.
When i called your hebbal outlet, i spoke to mr. Ejaz on enquiring about login and logout of my vehicle from their premises, they asked me to contact mr. Sameer itself and they don’t have any records and they denied sharing their supervisor number and whatever issue has to resolved at their end itself. I am left with no choice as i am being afraid of threatens from mr. Sameer and his associate who called me from associate number and insisting me not to go to sameer’s office.
I am worried as that particular vehicle is not there with quikr and your executive mr. Sameer is misusing the quikr platform and fooled me.
I need a detailed information from the quikr so as to take this case forward, as to when was my vehicle entered the quikr outlet and when was it taken out as both mr. Mahesh and mr. Ejaz confirmed me that the vehicle was in quikr outlet premises for almost a month.

Post forwarding this compliant through email, one mr. Santosh called me and had an arguments that it is our personal between me and sameer and quikr has nothing to do with that, he later took me to the outlet manager mr. John on concall and mr. John spoke with lot of attitude and was asking me there is a fund transfer from sameer’s account to my account, wherein mr. Sameer has mentioned as bike amount. I told them i had transfer him earlier an amount of rs.33, 000/- for bike repair which he used some amount for repair and paid me back rs.25, 000/-. Then mr. John confirmed that bike was in their outlet for 15 days. Mr. Mohan and mr. Ejaz confirmed me that bike was standing in their outlet for one month and their manager mr. John confirms it was there for 15 days and as vehicle condition was not good he had instructed mr. Sameer to take back the vehicle. I told both of them on a concall that i just want same thing whatever they are arguing with me to send it over in mail. But i did not receive any mails, later i posted same issue in facebook after which, mr. Sameer visited my office without prior appointment as he had visited to me not in personal capacity but only after me posting compliant to quikr.

Mr. Sameer in his meeting told me that he would be giving me back my bike and asked me to take back my compliant, i told him to get back my bike but till date i have not got either my bike not any justification from a corporate like quikr for just giving me the details of movement of my vehicle login and logout into their outlet, even after a month which is a basic control and information available for that level of corporate.