Quikr — cot and mattresses

Address:Bangalore, Karnataka, 560086
Website:WWW.quickr.com

I have ordered for used cot with matresses from quicker, it was in good condition at the time of order n pickup but it got damaged during the transportation.
But the delivery boys told i[censored] reject the product ur delivery charge will be detected like that so i called to the seller directly n asked about the damage, she said there is no damage at the time of pick up, she asked me to keep the product n make complaint regarding the damage to quickr

Delivery boys also said the same but now i called customer care n explained about the damage, now they said nothing to do after the product is delivered like that
I need justice for this

Mail sent after payment:
Hello,
We have received your payment of ₹ 1000.
The payment id for this payment is [protected]. You will need to pay the rest of the amount when you receive the product.
Now just sit back and let quikr take care of the rest!
Payment receipt invoice

Cot and mattress for sale
Ad id:[protected]
Seller: chrisia. [protected]@gmail.com
Track status or report an issue
Final offer price ₹ 1900
Shipping charge ₹ 444
Booking amount (-) ₹ 1000
Balance payable ₹ 1344
What next?

Quikr delivery
We will pick up and deliver the item. Delivery charges are applicable.
Within city: 2-4 business days; another city: 6-8 business days.
Note: we will ask you to rate the seller after the item is delivered. Likewise, we will also ask the seller to rate you.
Important: the links in this email give direct access to your quikr account. Please do not forward this mail.
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    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information