[Resolved] Quikr — Damaged good handed over & not returning

Parag Malhotra

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 400606
Website:	mumbai.quikr.com

This is regarding AD ID[protected], the wooden bed was handed over to me in hurry, creating an urgency and when I opened the packing I realised huge dents (few areas almost unrepairable) which were not there as per seller, I immediately called up delivery guy & quikr customer support and emailed them pictures as well about this issue, but no positive response. As they say I should not sign delivery note without inspecting.

This is very unprofessional, as you can look at pictures the kind of packing provided (without any bubble wrap) it is bound to get damaged.

+6 photos

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May 7, 2016

Complaint marked as Resolved

This is not resolved. There is a missing piece also in bed assembly & quikr assumes people to verify condition of whole packing of 12-13 pieces of heavy wood in 10 mins & sign delivery note and the moment you sign delivery note they are free from any damages done during transit or missing pieces.

Quikr customer support has been notified about the posted complaint.

Verified Support

May 03, 2016

Quikr Customer Care's response Dear Parag, We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr

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Comments

mohit99

from Mumbai, Maharashtra

I ve sold a mobile phone nokia c203 to mr mayur my adid is:[protected] on 12th of april but yet not my amount received in my bank account hope that through indian consumer complaints my problem will b solved and my transaction id is [protected]

Quikr Customer Care's response, May 3, 2016

Verified Support

Dear Mohit,
We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you.
-Team Quikr