[Resolved]  Quikr — Damaged washing machine

Address:560045
Website:bangalore.quikr.com

Dear sir/mam,
I bought washing machine from quikr but while checking the machine it was totally broken. On sunday[protected] i was supposed to receive it between 10am to 1pm but i didn't, so after contacting customer care regarding this they didn't respond properly. Not even on monday[protected], finally on tuesday[protected] i received washing machine and it was totally broken. Not working at all. Its worst experience with quikr. Paid rs.1000 on 23-04-16 online and remaining rs.2100 in cash on[protected]. Total amount of rs. 3100/- i paid.

I mentioned about the product to delivery boys too, they replied that there is warranty of 10 days. I raised complaint with quickr regards this and after verification they refunded amount of only rs.1000/- out of 3100/-. Remaining amount of rs.2100/- still pending with them and i spoke to them over phone so many times but everybody replies, within 24hrs amount will be initiated into your account.

From quickr j. Zabral jennifer from media team got in touch with me and assured that within 2-3 days refund will be initiated. But it has been 1 month and quickr didn’t initialized yet.

Ad id[protected]

Total amount paid: rs.3100/- (Rs.1000 online and rs.2100/- cash on delivery)

Amount refunded: rs.1000/- (Initiated on[protected]
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Jul 2, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2016
Quikr Customer Care's response
Dear User, We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
Complaint comments 

Comments

Everywhere the same reply, simply copy paste, dont even go through the complaint.

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