[Resolved]  Quikr — delivery of a fridge

Address:

Pune, Maharashtra, 411001

I bought a samsung fridge online through quikr.
It was advertised as in good working condition. It was delivered in a truck with the fridge lying down in a horizontal way instead o[censored]pright.
We were told not to start it for 2 hours. Because it was kept horizontal all the oil leaked and choked the cooling mechanism. The fridge was not working when it was started.
We got a repair technician and he quoted a cost of rs 2500 for repairing and cleaning the fridge.
This was entirely due to the way the fridge was transported.
I have called quikr several times but they are not bothered and will not even want to take any responsibility.
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Please help me to resolve this.
I am totally disgusted with the way they are treating their customers after making a mistake.