[Resolved] Quikr — Delivery & refund not made

Amit_174

from Noida, Uttar Pradesh

Address:	560076
Website:	Quickr

My bad experience with Quikr. Initially, I paid RS 800 for a chair n table (AD ID[protected].) I was told that my product would be delivered on 13th Feb in between 1 to 5 but it did not happen. No one from quikr called me, I myself called quikr 5 times and every time they were telling it would be delivered before EOD but it didn't happen. I was given the driver number and he responded as if he don't know about quikr.
I got a call from Harsha (logistics department bangalore- ph [protected]) that "goods are in worst condition so we cannot deliver it to you. You can cancel this order as we are unable to deliver it".
When I contacted your Quickr department they said goods have already been delivered to you.
How can it be possible when I haven’t received the goods.

This is unacceptable...I want some quick actions on it.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2016

Quikr Customer Care's response Dear Amit, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr