[Resolved] Quikr — doorstep - item delivered - payment not received!!!

mufaddal badri

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400033

Hello,

Quikr doorstep service -
I sold my laptop via doorstep service.
The product was delivered before 9 days and i still haven't rcvd the payment!

The doorstep service is good for picking up and delivering, but the payment part is really questionable.

I haven't rcvd any call from quikr nor have i rcvd any update on the app.

Consumer complaints - please help!

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Feb 3, 2020

Complaint marked as Resolved

I emailed quikr bazaar and called a responsible person as well. Customer care didn’t respond, but the responsible person helped a lot. Amount received after 20 days. Thanks

Quikr customer support has been notified about the posted complaint.

Jan 23, 2020

Updated by mufaddal badri Hello

I haven't received any reply from Quikr yet!!

Pls help!

Verified Support

Jan 23, 2020

Quikr Customer Care's response Hi Mufaddal, our doorstep team are looking into this issue. They will address the issue soon and update you. Kindly email at [protected]@quikr.com for further queries. Thank you.

Jan 27, 2020

Updated by mufaddal badri Hello

Still no payment !!!

It has been 13 days since the product was delivered.
I called many times on the customer care number: [protected] and dialled 1 for doorstep service.
They said they will revert back in 2 hours, but they didn't.

* I ask the Consumer Complaints service and also the Quikr Admin to look into this matter and help!

The Quikr service is great and I didn't expect this kind of the delay and the payment !
Please transfer the amount right away so I believe in the quikr service in the future.

Thanks

Jan 27, 2020

Updated by mufaddal badri Please call at: [protected]
or
email at: [protected]@yahoo.com

for my payment's updates.

Thanks