[Resolved]  Quikr — duplicate rc services

Address:Bangalore, Karnataka, 560037
Website:www.quikr.com/services/duplicate-rc-in-doddenakundi-bangalore-evaluate/contactinfo

I had paid for duplicate rc service for my 2-wheeler with quikr on dec 2017. For the service i had paid 2500. Below are the transaction details:
Status - success
Date[protected]:45:46
Merchant txn id - dec233q
Citrus txn id - ctx[protected]
Last modified[protected]:46:52
Amount - 2500.00 inr

I have been informed that i have to go to rto office for personal verification. Due to some personal matters i was out of city and had informed them that i would make for an appointment with rto office once i was back. They said it was fine. I was back in april 2018 and went to the rto office where i met with rto agent named muddabir and submitted all documents and signed wherever was neccessary. After that i have been told that i will receive the rc within 2-3 weeks. I had called the rto agent after 3 weeks but he said that it is getting delayed due to elections. Now it has been nearly 2 months and i still have not received my rc. I have tried contacting them on phone but it's always busy or switched off. I have sent mail also but no one replies to that. I have attached the screenshot of mail communication with payment transaction.

Below are my details
Name - master parivarton
Phone - +91-[protected]
Vehicle no. Ka 05 jw 4756
Rto office - jayanagar.

Please send me the rc soon or else refund my money.
+2 photos
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Jul 22, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2018
Quikr Customer Care's response
Hi Parivarton. We are sorry to hear that. We shall connect with you shortly and address your issue. Thank you
Complaint comments 

Comments

Given no. S not accepted old send me verify no. S
Bandi Naresh Chowdhary's reply, Jun 14, 2018
Respected sir
Select for job conform message sending my mobile 7893775433 but given message no. S they are 9644748673 and 8269409461 are not accepted. So please verify and send me such who accepted my profile.
Hi,

There was a call from Quikr Support on 22nd June and they said they will contact the team and let me know. But after that again there is no call back from the team. Please provide me an update soon

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