[Resolved]  Quikr — every time i call the reply i get refund is initiated yesterday so wait for 5-7 days

Address:

411033

For a deal of computer cabinet i've paid on quikr and later on 10th of may 2019, i. E. Friday the seller cancelled it due to pick up day issue so the amount of 3089rs i paid got into the quikr wallet, and i initiated refund against it. On the very same day.
Later on monday when i called the customer care they said the refund is been initiated from their end today it self and wait for 5-7 days for it to process.
Then i called the customer care on 15 may, 2019 i. E. Wednesday about the refund and that time the representative said he initiated the refund just now and asked me to wait for more 5-7 days from 15 may, so when i asked the person the refund was initiated on monday itself, to that person replied in system it's showing the refund is initiated on tuesday i. E. 14th may.in confusion i asked him he said earlier that refund was initiated today by your end so he's said it was initiated on tuesday. Later i again called customer care on 16th may 2019, i. E. Thursday to check about refund initiation, and that time the representative said it's initiated on wednesday, and asked me to wait until friday i. E. 17th may 2019, it will be refunded to account directly.
And after waiting for whole 48hrs i called them today again on 18th may, 2019, to that the representative replied that refund was initiated yesterday i. E. On friday 17th may and will be credited to your account by 5-7days. When i asked her to transfer the call to superior staff, to that they replied seniors are not available at the moment but we can provide you transaction details.
It's been an hour now and still have not received any transaction id or anything yet.