[Resolved]  Quikr — Fifteen thousand rupees - defective quikr certified mobile

Address:560005
Website:www.quikr.com

This is really frustrating after I spent 15, 000 rupees and the phone is of no use. I picked up a Quikr Certified Iphone 5 as a gift for my wife's birthday. They sent me a first phone which was carrier locked and couldn't be used. I had to return the phone the same day and wait another 2 weeks for them to deliver the next phone as they were out of stock. They then delivered the 2nd phone and it turned out that this had a defect and I wasn't able to install any apps and the phone wouldn't turn on. I raised a complaint again and returned the phone the same day. I could neither give my wife a birthday gift, surprise nor could I give her a proper phone & had to wait another 2 weeks. The 3rd phone - comes in and within a month, I have a white line on the screen - top to bottom and have been following-up with their customer service reps with at least 8-9 calls. They are least bothered now and they claim these are "Quikr Certified" mobiles. This is really frustrating after I spent 15, 000 rupees and the phone is of no use.
ORDER ID[protected]
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Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2016
Quikr Customer Care's response
Dear User, We are sorry to hear that. We will look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We care, Team Quikr
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