[Resolved] Quikr — fraud on premium ads - first time user.

AJEx

from Mumbai, Maharashtra

Address:

Sion, Mumbai City, Maharashtra, 400017

I posted ad of my car and started receiving enquiries without contact details. To view the contact details, customer care from quickr and continous emails kept coming to make my ad premium and view contact of enquiries.
When i bought premium ad package, i couldnt see the contact details of enquiries. When I email on Quikr Support,
[protected]@quikr.com, I got a call from two different executives saying that your issues will be resolved and you can view the contact details. However till date I havent received any contact details of enquiries on my ad. I have sent regular email to above mentioned email id however now no reply from customer care is coming. When I called customer care number, They said for Cars you can only write on email.
Are these fake enquiries done by quickr team so that first time customer buy their premium ads and then they dont reply?

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Oct 24, 2019

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2019

Quikr Customer Care's response Hi, we regret the inconvenience caused. Our support team will look into the issue shortly and address it. Thank you.