Quikr — I am not getting my refund

Address:D-41 first floor kiran garden uttam nagar new delhi, New Delhi, Delhi, 110059

I have purchased one mobile phone from quiker and make the advance payment. But the same day i. Cancelled it and there is a policy to get refund with in 7 days... Today is the 10th day but i have not received my payment back.. Its amounting rs 39999. And even they are not responding to calls or mails. They even not bother its is customers hard earned money... Kindly take action against it.. My order number is 10660520
Was this information helpful?
No (0)
Yes (0)
Quikr customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
Quikr Customer Care's response
Hi Himansh, Apologies for the dismay. Our support team will reach out to you at the earliest and address the issue. Thank you.
Feb 15, 2020
Updated by Himansh1994
You guys are just saying the same thing again n again that our support team will reach to you.. but it doesnt happen.. i am listening this since last week but i have not get any update regarding to solve my issue. Even its being 2 days and i have not get any update regarding my refund ..is this way you manage your business by holding customers money. Dnt you have any idea how much time you are wasting .. by making so many calls to you and mails for which obvio i am not getting any respond.. but its my hard earned money and i have to do this to get it back
Complaint comments 

Comments

You guys are just saying the same thing again n again that our support team will reach to you.. but it doesnt happen.. i am listening this since last week but i have not get any update regarding to solve my issue. Even its being 2 days and i have not get any update regarding my refund ..is this way you manage your business by holding customers money. Dnt you have any idea how much time you are wasting .. by making so many calls to you and mails for which obvio i am not getting any respond.. but its my hard earned money and i have to do this to get it back

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5422
    Pending
    523
    Resolved
    4268
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information