[Resolved]  Quikr — I'm complaining about a person who committed fraud by posting a fake ad on quikr website.

Website:quikr.com

I saw a mobile ad on quikr and i needed one phone asap. I checked the details to the phone and the phone was described as a brand new phone. (Vivo v5 plus limited edition - who's actual price is around 25k, and the seller was selling it in 13k).
The ad didn't have the option of buying the product online and i had to contact the seller personally on whatsapp. We made a deal that i'd be paying half amount initially and the rest of the amount later after i receive the product. He asked me to paytm the amount. I had no option since i needed the phone urgently. I sent him around 6500 right away and was told that the phone will be delivered next day itself.
Next day i got a call from the seller that i need to pay more 5500 rs because of some security issue or something.
All in all i paid a total of 11950 rs to him.
After few days he blocked my number but the number on which i paytmed him the amount is still on and he doesn't respond to any of my calls. Being a student i am not able to do anything. A friend of mine asked him for his id proof.
He had posted many ads with the products having the same price (13k).
Quikr please i need my money back. This person might have been doing this to many people and committing fraud.
The seller's name is chandru shekar (As told by him).
[protected] / [protected] these are the two numbers on which i sent him the money.
I would be really grateful if you look into this matter sir. I am attaching his id proof along with the complain details.
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Jun 3, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Quikr Customer Care's response
Hi Mabel, We are sorry to hear that. Thanks for bringing this to our notice, we shall surely look into it and do the needful ASAP. Thank you
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