Quikr — I'm complaining about my refund of rto charges which has not completed by your team/company.

Sambit2468

from Bengaluru, Karnataka

Address:

New Gangamma Gudi Police Station Road,, 560013

I have shifted my Activa from Pune to Bangalore due to job change.So I required RTO services for Activa (2 wheeler) Bangalore road tax process.Hence I choose Quikr RTO services for the same.

I have paid complete Rs.6855/- as per Quikr policy for this RTO service on 8th March 2019.

After continuous followups about the status of RTO process on 8th April 2019, I came to know that RTO rules are changed hence only road tax can't possible without Bangalore registration. On the same day I have confirmed Quikr to drop this RTO service and Quikr has confirmed to refund Rs.6170/- after deducting 10% as a penalty as per policy.

From 8th April 2019 to till date I am continuous followups for my refund but always received regret and concern mails and one date of refund.But on same date refund not happen.

Qukir Email-ids where received emails are -
ramitha.[protected]@quikr.co.in
renuka.[protected]@quikr.com
[protected]@quikr.com

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Quikr customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

Quikr Customer Care's response Hi Sambit, we apologize for the trouble caused. Our RTO team will look into the issue shortly and address it. Thank you.

Aug 08, 2019

Updated by Sambit2468 Dear Madam/Sir,

As per the trailing mail, still there is no response from your end.
However, on 31st July 2019, again I have received one more confirmation date i.e. 5th Aug 2019 of refund from your team (Snap Shot attached). But still your organisation is not stick with your commitment as usual.
Please give confirmation mail from your higher authority that your company not in a position to refund my money so that I stop following about my refund by knowing that I deal with an unprofessional company.

The above mentioned details has send to Quikr official email id i.e. [protected]@quikr.com on 5th Aug 2019.But still there is no response (Snap Shot attached).