[Resolved]  Quikr — incompetence and lying sales team

Address:

226007

Hello,
I had posted an ad for the sale of my hydraulic bed set. I got a call from mr. Melvin of the sales department to get myself featured in the premium league. He “guaranteed” me a buyer in 10 days. Also, he said that i’ll get offers within a day. The offers or buyers didn’t come. After i made the payment, no one from quikr contacted me apart from once when a female called me to tell me that i can post many ads on the same account and they’ll be listed as premium ads. My point here is, that i don’t mind not getting my product sold through quikr. But the money extracted from me by quikr should be refunded to me or some provision should be made to utilise it atleast. Imagine how bad your reputation is in my head right now. I always thought quikr is a better and more trustworthy brand than olx. Sorry i didn’t want to compare but truth be told, olx didn’t waste my money ever. This package was sold to me on false pretences. I tried mailing and calling to the office but i got no response. Melvin obviously disappeared. I have a recording of the conversation i had with him. Probably you guys do too. I hope i get a response from you.

Thanks.