[Resolved]  Quikr India — Loss of money

Address:560100
Website:www.quikr.com

I Paid 3200 Rs for a refrigerator in Quikr, Transaction got Declined so I paid again but after some time I got two messages from quikr "Payment successful" . For 3200 Rs product they got 6400 Rs from me. Dated 19/12/2015. From that date am keep on calling customer support, till now they give same reply our finance team will resolve this. Everyday they take this as new complaint. They are totally irresponsible. Till Now I didn't even got the Product (refrigerator) too. The payment was taken twice (6400 RS instead of 3200 RS) and the product is also not delivered. Customer care answers are same daily and totally non-sense. Ad ID is AD[protected] Transaction ID's are [protected] & [protected] Please Take necessary action. Thanking you.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Abilash,

Thanks for your valuable feedback. We will investigate this right away. Can you just give us a misscall at[protected] or write to us at [protected]@quikr.com and we will quickly sort this out for you. We apologize for the inconvenience.

-Quikr Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5423
    Pending
    522
    Resolved
    4269
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information