[Resolved] Quikr India — Refund Issue

 
5 Reviews
Jabalpur, Madhya Pradesh, India
 Nitin Patel 0333
Respected Sir/mam I'm Nitin Patel Maine Quikr x Se 23Sep ko Samsung Galaxy S Phone Kharida tha But Quikr Ne Mujhe Samusng Galaxy Sl kharab Moblie Diya(30Sep)ko Jab Maine (1oct)ko Unhe Is Subject Me Baat Ki To 1week Tak Mjhe quikr Team Ne Kaha Kal Ho jayega Reverse Pickup Phone Ka But 1Months Tak PickUp Nahi Hua Jab Bhi Maine Quikr Se Baat Ki To Unke Senior (Mr.Ankit) Ne Mjhe Kaha Aapka Refund Ho Jayega Bank Account me aap Humye Apni Bank Details Mail Kr Do, Humare Pass Phone Jaise Hi Pahuch jayega To, Mne (19Oct) ko apni Bank Details mail kr diya, Fr Mne Cl Kiya To Unhone Reverse PickUp ki Slip Maagi But Fir Maine (4Nov) ko mail Kr diya, fr Mr.Ankit Ne kaha Aapka Refund 15 Nov Tak a jayega But maine Fir Cl kiya To Mujhe Kaha aapka Phone Abhi Nahi Pahucha, Fir Mne Last Days Pehle Fir Phone To kaha aapko Phone Diya Jayega Replace Krke And Aaj Meri Baat Mr.Ankit Se Hui To Unka Kahna Hai Ki 2882Rs ka Amount Aap Phone Hi le lo Qki 15 Days Or lagega Refund Me, Maine Jab Unse Kaha Theek Hai aap Phone Hi Dedo Jo Maine Order ki wahi Usme Kaha Abi Stock Issue... Then please Help Me 2months Ho gaye Hai Na Refund De Rahe Hai Na Hi Phone Mai Bahut Jayda Pareshan Ho Gaya hu... My Order ID[protected]

Refund Issue
Refund Issue
Refund Issue
Refund Issue
Complaint marked as Resolved May 11, 2017

Complaint Status


[Nov 30, 2015] Quikr customer support has been notified about the posted complaint.
Verified Support
Quikr Customer Care's response, Nov 30, 2015
Dear Nitin, Thank you for your valuable feedback. We regret the inconvenience caused and will quickly resolve this out for you. Can you please connect with us at[protected] or mail us at [protected]@quikr.co.in with complete details of your issue as well as your contact details (Contact number, email id) . Quikr is committed to providing a fast and seamless experience. -Quikr Team
Updated by Nitin Patel 0333, Dec 07, 2015
meri new order id 10057797 mujhe quikr k senior mr.Ankit ne Aaj monday ko mera phone shipped hone ke liye bola tha, but maine aaj quikr me call krke Mr.Ankit se baat krane k liye kaha to ryan ne bola Ankit sir leave m hai...
Totally fake Site hai ye...
employee ke sath-2 inke senior bhi Aise hi kuch bhi comment kr rahe hai...
Na refund de rahe hai na replacement...
And mera moblie number bhi black list kr diya hai, other number se call kro to turant reply a raha h...
quikr new contact no- [protected]
Updated by Nitin Patel 0333, Dec 15, 2015
after replacement again wrong product give me this time give me samsung Ace...
Today i have call in quikr then Quikr executive Mohomad Say sorry sir aapko Galti se wrong product Ship ho gaya...
Verified Support
Quikr Customer Care's response, Dec 15, 2015
Dear Nitin,

Thanks for your valuable feedback. This is very unfortunate. Can you please connect to us at[protected] or write to us at [protected]@quikr.com and we will quickly sort this out for you. We apologize for the inconvenience.

-Quikr Team
Updated by Nitin Patel 0333, Jan 14, 2016
Aaj 3 Months s jayda Time Ho gya Hai But Abhi Tak Na Refund aaya hai bank Account Me aur Na Hi isse Related Call Ya msg aaya hai...
Updated by Nitin Patel 0333, Jan 14, 2016
Aaj 3 Months s jayda Time Ho gya Hai But Abhi Tak Na Refund aaya hai bank Account Me aur Na Hi isse Related Call Ya msg aaya hai...
Updated by Nitin Patel 0333, Aug 05, 2017
No case resolved and No refund received -No replacement.Goverment ko quikr website ko Ban kar dena chahiye.
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Previous order id: 10039426

New replacement Order ID: 10056700
Order id generated on 23rd Nov

Till now the product is not shipped nor a refund is initiated.

Their service is the worst. I'm stuck with them. No refunds No Replacement from them. Anybody reading this is advised not to go with Quikr.

I Had sends my all details to your mail Id ([protected]@quikr.co.in ) and complain about this Thing many time but i haven't Get any response From your Side...i tired to contact many time and send my details to you.
You can see above the mails info which i send you its a screenshot of my mail which i mailed you...
mujhe Subha Quikr ki Side S Mr.Ankit K Cl Aya Tha Mujhe Replacement Me Samsung S Dous Replace krke De rhe hai And Mujhe Mr.Ankit Ne Specially Ye baat mention krke ke Bola tha mai khud call krke New Order id aapko dunga evening 6pm tak Na Hi order Id aai na hi unka Call aaya and Maine quikr Me[protected] Number par continues call kiya But koi reply Nhi aaya quikr ki Side se...
Quikr ki service bhut bekar hai Koi Bhi Kuch Answer krta Hai Costumer Call ka and baad mai koi or Call pr baat krta h to uski jgha sorry bolkr Tall deta hai...
i have been daily calling you but they don't call me back and they have putted my number in the blacklist But when i call from other number they return the call and when i ask about when product will be dispatch they say your product will dispatch till evening and when i call them in evening they say give me time of one more day this thing is continuously happening from One week. please refund my money. Because they don't call back when i call them and are giving excuses. Only name is quikr but service is poor and worst. If someone say me to rate quikr service then i would give in negative because poor services.

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    Quikr India - Refund Issue