[Resolved]  Quikr — iphone 5s..damaged product received

Address:New Delhi, Delhi, 110062
Website:www.quikr.com

I bought one phone iphone 5s through quicker doorstep on 3rd aug 17..Before making the payment i confirmed from one of their executive that what if i don't get the desired product as shown in the pics she said you will get the money back..And i confirmed with seller as well before making the payment about the condition of the phone..He told me only finger print sensor is not working otherwise phone is like brand new without any scratches or dent..I recieved the phone on 10th aug and opened the box i found one dent on left side bottom and secondly flickerling line are coming on the screen..I called the seller and shared pic of that with him..He said it was nothing like this before..Both seller and quicker have done fraud to me..Now they are saying we cannot refund the money and seller has blocked my no..delivery guy who came to deliver the phone..i told him i'll check the phone first than i will take it..he said i have lot of work i have deliver one urgent product next street u check the phone i am coming back in 5-10 minutes..neither he came back no recieved my phone
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Sep 17, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Aug 12, 2017
Updated by pawandutt
quicker is fraud working with fraud sellers..if they have any billing team how can they accept online payment..
Verified Support
Aug 17, 2017
Quikr Customer Care's response
Hi Pawan. We are sorry for the trouble caused. Could you please share your Ad ID or Contact details and our support team will get in touch with you shortly. Thank you
Aug 17, 2017
Updated by pawandutt
the ad id was[protected]
contact no-[protected]

one more thing i came to know..the box which the seller gave me along with phone..both box and phone have different iemi numbers..i worrying know it might be stolen phone..
Aug 17, 2017
Updated by pawandutt
sry IMEI NUMBER
Aug 17, 2017
Updated by pawandutt
should i go to police and register an FIR regarding this..?? i will tell them the whole story
Complaint comments 

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the ad id was[protected]
contact no-[protected]

one more thing i came to know..the box which the seller gave me along with phone..both box and phone have different iemi numbers..i worrying know it might be stolen phone..

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