[Resolved] Quikr — laptop not picked up from the seller & not delivered/refunded the amount

Ayushmon9

from Delhi, Delhi

Address:

1/186, Kataganj Bakultala, Kalyani, Nadia, Nadia, West Bengal, 741250

I ordered a compaq core2 duo laptop (Ad id :[protected] on date 26 oct 2019
(Transaction id:[protected] but still now quikr don't picked up the laptop from the seller & not even try to deliver the product to me/refunded the money.
Every day i try to communicate with the quikr chat support but they just replied that they will call me today to solve the issue.
It is 5 days now but quikr not try to resolve the problem or refund the money.
As i am a web developer that's why i need the laptop as early as possible
Hope this complain will help me to solve the issue...

Regards,
Subrata das.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Nov 5, 2019

Complaint marked as Resolved

Thanks Quikr For refunding the whole money...

Quikr customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2019

Quikr Customer Care's response Hi Subrata, we regret the discomfort caused. Our doorstep team will look into your issue and address it. Thank you.

Nov 03, 2019

Updated by Ayushmon9 STILL NOW NOT QUIKR NOT SOLVED MY PROBLEM...

Nov 05, 2019

Updated by Ayushmon9 10 Days gone but no action taken by quikr team...Govt Should take action against this fraud company...I don't know why they are taking the order when the seller is not available...

I cancel my order 48 hrs ago (As the seller is not available) but still now they don't cancel my order & not refund my money...

They have no rights to hold my money as the seller is not interested to sell the laptop...

Resolve My problem quikr...